1. What types of tools do you offer for hire?
We offer a wide range of tools for gardening, home improvement, construction, and general maintenance. From lawnmowers and hedge trimmers to power drills and saws, we've got you covered.
2. How do I place an order for tool hire?
You can order the necessary tools through our website, you can use the calendar to choose the number of days you want to rent the selected equipment for and by following the checkout process. Enter your details so that we can contact you when we can deliver the selected device to your home. Alternatively, you can call us by phone and order our tools.
3. Do you offer delivery and/or pick-up services?
We offer convenient home delivery in Baldock and the surrounding areas. Delivery charges may apply based on your location and the size of the order.
4. What are your rental periods?
We offer flexible rental periods to suit your needs, including daily, weekly hire options. You can select the rental period that best fits your project timeline during the booking process.
5. How long exactly are the 5 different rental options?
These are just examples:
1 day: Monday 8:00 a.m. - Tuesday 8:00 a.m. (24 hours)
2 days: Monday 8:00 a.m. - Wednesday 8:00 a.m. (48 hours)
3 days: Monday 8:00 a.m. - Thursday 8:00 a.m. (72 hours)
Week: Monday 8:00 a.m. - Saturday 8:00 a.m
Weekend: Saturday 8:00 a.m - Monday 8:00 a.m
In any case, we will contact you regarding the delivery, so we ask that you provide your details accurately. If you would like to extend the rental period, please contact us as soon as possible.
6. Can I extend my rental period?
Yes, if you need to extend your rental period, please contact us as soon as possible to make arrangements. Extensions are subject to availability and may incur additional charges.
7. Is there a deposit required for tool hire?
Yes, a refundable deposit is required for most tool hires. The amount varies depending on the tool and rental period. The deposit will be returned to you once the tool is returned in good condition. You will get the deposit back as you paid it. If by card, then by bank transfer, if in cash, then in cash.
8. What happens if a tool gets damaged or lost?
If a tool is damaged or lost during your rental period, please contact us immediately. Depending on the extent of the damage, you may be responsible for extra repair or replacement costs, if the deposit does not cover the damage.
9. How do I return the tools after the rental period?
At the end of the rental period, we will go and pick up our tools, in which case you will also receive the deposit back as soon as we have received the equipment in proper condition. Please ensure tools are cleaned and in good working condition to avoid any additional charges.
10. Are the tools maintained and in good condition?
Absolutely. All our tools are regularly serviced and inspected to ensure they are in excellent working condition.
11. Do you provide instructions on how to use the tools?
Yes, we provide user manuals and basic instructions for all our tools. If you need further assistance, our staff can give you a demonstration or answer any questions you might have when we deliver the selected tool.
12. What payment methods do you accept?
Payment is possible via our website by card, or upon delivery by card or cash.
13. How can I contact Baldock Tool Hire?
You can reach us via phone, email, or through our website's contact form. We are here to assist you with any questions or concerns you may have.